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          Privacy Policy

          KledingBaai respects your privacy. In this privacy policy we explain what data we collect, why we do it and what rights you have.

          What data do we collect?

          We process data that is necessary to properly process your order and customer contact, such as name, e-mail address, delivery address, billing data, order data, payment status, communication with our customer service and technical data such as IP address and cookie data.

          Why do we use your data?

          • To process orders, to deliver and return.
          • To enable payments, refunds and fraud prevention.
          • To provide customer service via help@kledingbaai.com.
          • To secure, improve our website and comply with legal obligations.
          • To send marketing messages when you have given permission.

          Sharing with third parties

          We only share data when necessary for our services, for example with payment providers, carriers, IT and hosting partners, customer service and analytics partners or when we are legally obliged to do so. These parties may only use your data for the agreed purpose.

          Retention period

          We do not store personal data for longer than is necessary for the purpose for which it was collected, unless a legal retention obligation applies.

          Your rights

          You can request access, correction, deletion, restriction or transfer of your data. You can also object to certain processing or withdraw your consent. Send your request to help@kledingbaai.com. We will respond as quickly as possible and at the latest within the legal period.

          Cookies

          Our website uses functional cookies for the operation of the webshop and may use analytical or marketing cookies to improve the experience. Where necessary, we will ask permission for this.

          What is neoprene?

          Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

          Why does StrideOn use neoprene in its products?

          We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

          Is neoprene waterproof?

          Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

          Is neoprene easy to clean?

          Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

          Does neoprene provide padding or protection for my belongings?

          Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

          How does neoprene feel to the touch / against my skin?

          Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

          Do StrideOn shoes with neoprene or other materials provide arch support?

          Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

          Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

          Customer Service

          help@kledingbaai.com

          RIVENA OVERSEAS VENTURES LTD
          12 NORMANBY ROAD LONDON ENGLAND

          Legal

          ©2026 Kledingbaai. All rights reserved.

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