You can return your order free of charge within 30 days of receipt.

First contact our customer service team at help@zz-customerservice.info and include your order number. We will then send you the return instructions.

Make sure the item is unused, remains in its original condition and, where possible, is returned in its original packaging.

Once we have received and inspected your return, your refund will be processed as quickly as possible.

In 99% of cases, orders are delivered within the estimated delivery time. Unfortunately, delays can occur during delivery. You can request an update by emailing our customer service team. Include your order number and send the email from the same address used to place the order.

These emails are handled with the highest priority to help resolve your request quickly.

We do our best to deliver your order as quickly as possible. We work directly with our supplier to avoid unnecessary shipping, storage and packaging costs. This allows us to offer products at a good price.

Please note that delivery may take a little longer during periods of high demand or busy seasons. If you have questions about your order status, please contact our customer service team.